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Parity Venture Group

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TERMS AND CONDITIONS FOR HOME TUITION

  1. Registration
    1. Registering as a tutor with Parity Venture Group Pte Ltd is free. However, Parity Venture Group Pte Ltd reserves all rights to refuse your application.
    2. Registration requirements:
      1. You must be a Singaporean and Permanent Resident.
      2. You must be at least 18 years old.
  2. Tutor Profile
    1. You understand that you are to fill in all personal information as accurately as possible and will not attempt to mislead customers using Parity Venture Group Pte Ltd’s services.
    2. You understand that all information, data, text, photographs, graphics, messages or other materials (“Content”), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated.
    3. This means that you, and not Parity Venture Group Pte Ltd, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via www.edsolution.com.sg.
  3. Qualifications and Certificates
    1. You are to:
      1. Fill in your qualifications and results as accurate and complete as possible.
      2. Present your certificates of qualification on the first lesson to the parent.
    2. Parity Venture Group Pte Ltd reserves the right to request copies of your original certificates for verification.
    3. Only verified certificates will be given qualification rating.
    4. Parity Venture Group Pte Ltd reserves the right to change the rating scheme to better meet the needs of customer.
    5. The certificate images are not available publicly. Parity Venture Group Pte Ltd will present the certificate images compiled in PDF format to the customer after you have been assigned for the first lesson.
  4. New Request
    1. Parity Venture Group Pte Ltd makes a list of current requests available to you via SMS or email.
    2.  You can indicate your interest in the tuition request but being shortlisted for assignment is subjected to the customer’s requirement and preference.
  5. Receiving Messages
    1. Parity Venture Group Pte Ltd does not guarantee that you will receive SMS/Whatsapp broadcasts, as it is dependent on your profile write-up, tutor rating and customer’s preference.
    2. Parity Venture Group Pte Ltd does not guarantee that you will receive the tuition assignment after you receive and respond to the SMS/Whatsapp broadcast.
  6. First lesson and Assignment
    1. A representative from Parity Venture Group Pte Ltd (hence referred to as Coordinator) will inform you to call the customer before the first lesson begins. You are expected to contact the customer before the first lesson for re-confirmation of the tuition information.
    2. Upon confirmation of the tuition assignment, failure to turn up for the first lesson or any other reasons caused by you resulting in the cancellation of the assignment will lead to the termination of your contract with us. This will be evaluated on a case-by-case basis.
    3. The customer or the coordinator will inform you if the tuition lesson will be continued.
  7. Cancellation of assignment
    1. There is no contract between you and the customer and there is no commitment to complete a fixed amount of lesson.
    2. The customer can stop the tuition at any time.
    3. There is no trial lesson and you can expect to receive payment for any amount of lessons rendered unless the customer is dissatisfied with the lesson.
    4. If the assignment is cancelled immediately after the first lesson, Parity Venture Group Pte Ltd will still levy a commission on you.
    5. If you do not turn up on the arranged date and time for the assignment and resulting in the cancellation of your service by customer, Parity Venture Group reserve the right to levy full commission on you.
  8. Commission
    1. You agree that Parity Venture Group Pte Ltd will invoice and collect 50% from the first month as commission upon the completion of the 1st lesson, from the customer/parents.
    2. As the 1st and 2nd week are payable to Parity Venture Group Pte Ltd as commission, you will only collect your fees of 50% on the 4th week.
    3. The first month’s fee is based on the first 4-weeks of active lessons and is not based on the calendar month.
    4. If any lessons are cancelled during the first 4 weeks, the commission amount remains unchanged.
    5. In the event that customers rejected the tutors after going through the first few lessons, commission will be charged based on prorated percentage amount, provided that such termination is not due to your failure to turn up on the arranged date and time for the assignment.  In such cases, full commission will be invoiced to you.
    6. The change in frequency has to be stated clearly by the customer and tutor before the completion of 4 weeks.
    7. Parity Venture Group Pte Ltd is not liable for the changes that are unforeseen and uninformed.
  9. Parity Venture Group Pte Ltd do not allow the collection of upfront payment from the customer on the first lesson.
  10. Parity Venture Group Pte Ltd do not allow the commission to be collected in instalments.
  11. Parity Venture Group Pte Ltd tries to be fair to the tutor and will look into exceptions.
  12. Any attempt to skip payment of the commission; failure to pay for the commission or unreasonable demands will result in the termination of your contract and you will be barred from future registration.
  13. Parity Venture Group Pte Ltd reserve the right to add or amend the terms and conditions as deemed fit.

 

Conduct of Tutor

  1. Although Parity Venture Group Pte Ltd has no jurisdiction over the conduct of the tutors, penalties will imposed on tutors who display poor conduct.
  2. Areas where conducts are monitored:
    1. Punctuality. If complaints on being late frequently and leaving before the lesson is completed are received, there will be penalties on the tutor’s rating.
    2. Responsibility. Tutors who stopped tuition without informing the customer through the phone or in person will have their contract automatically terminated. SMS or emails are not considered as a means for informing the customer.
    3. Professionalism. Tutors have to concentrate on the lesson at hand. Ratings will be deducted based on the severity of the complaints from the customer.
    4. Dressing. Tutors should dress appropriately for the lesson.  Although Parity Venture Group Pte Ltd do not impose penalty on inappropriate dressing, customer has the right to reject a tutor based on their dressing.
    5. All complaints lodged against the tutors will evaluated on a case by case basis and tutors will be given a chance to dispute the complaints.

I declare that I have read, understood, agree and will abide by the above Terms and Conditions, I further declare that I do not have any criminal records.